Frequently Asked Questions
With the average cleaning product in the market consisting of a harsh makeup, these products generally have a more negative impact on both the environment and your surroundings. Ecological and biodegradable products do not contribute to such negative impacts and also have the added benefit of being 100% disposable after use with beneficial properties to both the environment and your household surroundings such as water systems and piping.
Besides being cost-effective in the medium to long run, the ecological and biodegradable product offering also offers great results. With a makeup which is derived from natural raw materials and enzymatic and pro-biotic properties, these products have an extremely positive value add to both you and the way they in which they interact with the environment and surroundings. The biodegradable properties also means there is a minimalistic effect on the harshness and therefore these products can be disposed almost anywhere benefiting both user and waste systems in their entirety.
Yes. These products are made up of a mixture of different raw materials, living organisms, enzymes and pro-biotic properties which do eventually die off. Therefore the product is to be used within the specified time from purchase/opening. On the same note, storage is important and all the products are to be stored on a cool, dry area out of direct heat or sunlight and must be sealed properly when not in use to ensure longevity and effectiveness.
Yes. Greendot Chemicals charges a set rate of R120.00 per delivery throughout South Africa, covering the majority of areas. We are currently contracted with The Courier Guy and deliveries will take between 2 to 4 working days from day of purchase. It is in a customer’s best interest to try order a full order opposed to 1 item at a time in order to maximise the delivery fee rate. This will help with not having to order in a short period of time, which effectively saves you the client, more money and time.
Once an order has been placed and paid for, there is no refund or returns allowed. This is due to the nature of the product being purchased. The products must be stored correctly and handled in the right manner in which we cannot see once dispatched., Even though we have a no return policy, to date we have had 0 incidents or complaints and appreciate any form of feedback and reviews to ensure your experience is as pleasant as possible.
Contact
Monday to Saturday 08:00 to 17:00
Closed Sundays and Public Holidays
